INSURANCE PROTECTOR GROUP About us  |  Existing Customer  |  FAQ
security & privacy
Please carefully read and understand this. By using this site and all other Insurance Protector Group (IPG) websites you agree to be bound by their terms.

The pages on this website and all other pages on our sub-brand IPG websites (details of which can be found by accessing our home or products and services pages) are only directed at United Kingdom customers and comply with appropriate UK legislation and jurisdiction.

For information about our company please visit the ‘About Us’ page on this website.

We have provided this policy to help you understand how we collect and use your personal information when you visit our website(s) and deal with our company.

Privacy Policy

Protecting your privacy is important to us and we promise to respect and safeguard your personal information by all means possible. Furthermore, we shall try to ensure that your details are accurate and kept up to date.

We collect and use your personal information to allow us to give you a quote or to enable us to process the purchase or administer the mid-term adjustment of a policy. Such information may include your name, business or trading name, correspondence address, telephone number, email address and other personal information relating to the nature of your policy.

The information you supply to us may be used by the Insurance Protector Group (IPG) and our registered affiliates and introducers for insurance administration, customer research or internal management purposes. We may choose to keep you informed by post, telephone, email and other means which relate to your insurance policy and other products or services that may be of interest to you. If you do not wish for us to use your details in this manner you may choose to inform us at any time. Your details will not be passed onto any third party unless we have your permission.

All telephone calls will be recorded and may be monitored for training and quality purposes. We will disclose information about you to regulatory authorities and governing bodies, such as the Financial Services Authority (FSA), in response to formal requests and where the law requires us to.

The FSA may ask us to provide them with access to our customer records in order that it may carry out a review of our activities. We exchange some or all of the information you supply to us in connection with your insurance proposal and policy with other insurance companies for underwriting and claims purposes.

Data Protection

Under the Data Protection Act 1998 you have a right of access to see the personal information about you that is held in our records, whether electronically or manually. If you would like to see this information or if you have any queries please write to The Managing Director. Our address can be found by visiting the ‘Contact Us’ page on this website.

Online Security

When you transact an online payment via one of our websites, we are extremely committed to securing your personal card details from intruders. Our online system uses industry standard 128-bit Secure Sockets Layer (SSL) encryption. This powerful technology has been used to protect millions of debit/credit card transactions online. All personal details and card numbers you enter will be scrambled, so that they cannot be intercepted when transmitted via the internet. You will see a padlock symbol at the bottom of the screen to confirm this.
 The Insurance Protector Group (IPG) and all ‘Protector’ sub_brand websites are trading names of Commercial Express Quotes Limited.
Commercial Express Quotes Limited is authorised and regulated by the Financial Services Authority (FSA). This can be checked on the FSA register by visiting their website at www.fsa.gov.uk/register. Our FSA Number is 311067.
Registered Office: Unit 4, Castlegate Court, Castlegate Way, Dudley, West Midlands, DY1 4RD, Company No: 03862468