Here at the Insurance Protector Group (IPG) we endeavour to provide a first class service to all of our customers. We adhere to strict service standards and do our utmost to make sure you are looked after, from quotation to policy issue to the time when you may need to make a claim.
Naturally, we understand that there may be times when we are questioned and endeavour to take on board all customer matters both seriously and professionally.
If you would like to contact us you can do so using one of the following methods:
By telephone:
0845 226 8559 (calling from UK)
+44 1384 245 903 (calling from abroad)
Our phone lines are open between the office hours of 9am to 5pm (GMT) Monday to Friday excluding UK public / bank holidays.
Calls may be recorded for training and quality purposes.
In Writing:
Insurance Protector Group (IPG)
Unit 4 Castlegate Court
Castlegate Way
Dudley
West Midlands
DY1 4RD
By Email:
business@insuranceprotector.co.uk
We endeavour to respond to all written correspondence no later than 5 working days from receipt.